What happens after I apply for Health Insurance?

  

 
What happens after I apply?

As soon as you complete your online application you will receive a confirmation email from us including a PDF document outlining the cover you have applied for. We will also send you any applicable documents to return to us (you can choose to have these emailed to you for fax back, or we will arrange for them to be couriered to you - at no cost to you)

When we have received the above signed documents back from you we will submit your application to the chosen provider.


Application Outcomes
Once your application has been submitted to the insurer of your choice, there are a number of potential outcomes. These will be clearly communicated to you via email:
Policy accepted
If your policy is accepted we will send you a confirmation email to advise you. You will also receive a full policy document in the mail.
 
Futher information required
If any additional information is required the selected provider will contact you (either by phone, or through us) to gather this info.
 
Accepted with Exclusions
In some cases the insurance provider is not able to offer cover for pre-existing health conditions as these have occured before you are insured. If this is the case our administration team will be in touch with you to let you know what these are and to confirm your acceptance of these.
 
Declined / Deferred
In some cases the provider you have selected may not be able to offer you the cover you have applied for, or may defer your application for a period of time. In this case we will be in touch with you & advise what options are available to you.


   
 
 

 


  
 
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